Terms of service
Information about us
We operate the Cashbake app and website, associated with Cashbake UG, a limited company registered in Berlin, Germany and with our registered office at Pappelallee 78/79, 10437, Berlin, Germany
What we do in a nutshell
We operate the Platform in accordance with these Terms which allows you to easily join, set up, manage and collect loyalty rewards (this is broken down into Rewards and the collection of Rewards leads you to be able to obtain spendable Rewards known as Cashbake Rewards) in a number of different ways and redeem such Cashbake Rewards as a simple bank transfer, package bundles and/or monthly credit to offset against or apply towards your restaurant bill. Other rewards can also be collected through Cashbake. These rewards can either be cash rewards or retailer gift vouchers.
You are able to collect Rewards in accordance with these Terms simply by (1) linking your applicable debit or credit card to the Application and spending in participating merchant stores (Merchants), (2) sharing deals which the Merchants publish to the Application, and/or (3) providing evidence to us that you have made a valid purchase of a promotion shared by the Merchant via the Application.
You are able to redeem Rewards, called Cashbake Rewards, which allow you to get direct bank transfer in an amount of your Reward balance or use credit to offset against your applicable, or your applicable chosen, restaurant bill. In each case, your mobile phone operator (Network Provider) must be a supported network on our Platform.
We do not accept users with phone numbers from outside Germany, and we are not liable to or for any losses experienced by any person or business that is outside Germany. You will be unable to register for the Application if you are unable to provide a valid German phone number or email address. We do not accept phone numbers that are not mobile phone numbers.
In consideration of you agreeing to abide by these Terms, we grant you a non-transferable, non-exclusive, personal licence to use the Application and Services on the supported devices (Devices and each a Device), subject to these Terms and the Appstore Rules or GooglePlay Rules incorporated into these Terms by reference. We reserve all other rights. You may download one copy of the Application onto your Device and access, view, use and display the Platform on the Device for your personal, non-commercial purposes only. Except as expressly set out in these Terms or as permitted by any local law, you agree: (i) not to copy the Application or Services except where such copying is incidental to normal use of the Application, or where it is necessary for the purpose of back-up or operational security; (ii) not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the Application or Services; (iii) not to make alterations to, or modifications of, the whole or any part of the Application, or permit the Application or any part of it to be combined with, or become incorporated in, any other programs; (iv) not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the Application or attempt to do any such thing except to the extent that (by virtue of section 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are essential for the purpose of achieving inter-operability of the Application with another software program, and provided that the information obtained by you during such activities: (iv)(a) is used only for the purpose of achieving inter-operability of the Application with another software program; (iv)(b) is not unnecessarily disclosed or communicated without our prior written consent to any third party; and (iv)(c) is not used to create any software that is substantially similar to the Application; (v) to keep all copies of the Application secure and to maintain accurate and up-to-date records of the number and locations of all copies of the Applications; (vi) to include our copyright notice on all entire and partial copies you make of the Application on any medium; (vii) not to provide or otherwise make available the Application in whole or in part (including object and source code), in any form to any person without prior written consent from us; and (viii) to comply with all technology control or export laws and regulations that apply to the technology used or supported by the Application or any Services (“Technology”). By accepting these Terms you agree that all confidential information, copyright and other intellectual property rights in our Technology belong to us or the people who have licensed us to us such intellectual property rights. You acknowledge that you have no right to have access to the Application in source-code form.
Further applicable terms when Application downloaded from iTunes
The following terms also apply where you acquire our Application from the iTunes Store (iTunes-Sourced Software):
You acknowledge and agree that our Terms are solely between you and us and not Apple Inc (Apple) and that Apple has no responsibility for the iTunes-Sourced Software or content whatsoever
Your use of the iTunes Software must comply with the Apple app store Terms of Service
You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the iTunes-Sourced Software
In the event of any failure of the iTunes-Sourced Software to conform to any applicable warranty, you may notify Apple, and Apple will (if applicable) refund the purchase price for the iTunes-Sourced Software to you (to the maximum extent permitted by applicable law). Apple will have no other obligation or liability whatsoever with respect to the iTunes-Sourced Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms and any law applicable to Cashbake as the provider of the iTunes-Sourced Software.
You acknowledge that Apple is not responsible for addressing any claims you or any third party have relating to the iTunes-Sourced Software or your possession and/or use of the iTunes-Sourced Software and all such claims are governed solely by these Terms and any law applicable to AR.
You and Cashbake acknowledge and agree that Apple and Apple’s subsidiaries are third party beneficiaries of these Terms and have the right to rely on these Terms as it relates to your license of the iTunes-Sourced Software.
You agree that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and you are not listed on any U.S. Government list of prohibited or restricted parties.
Further applicable terms when Application downloaded from GooglePlay
The following terms also apply where you acquire our Application from the GooglePlay Store (GooglePlay-Sourced Software):
You acknowledge and agree that our Terms are solely between you and us and not Google Inc (Google) and that Google has no responsibility for the GooglePlay-Sourced Software or content whatsoever
Your use of the GooglePlay-Sourced Software must comply with the Google Play app store Terms of Service
You acknowledge that Google has no obligation whatsoever to furnish any maintenance and support services with respect to the GooglePlay-Sourced Software
In the event of any failure of the GooglePlay-Sourced Software to conform to any applicable warranty, you may notify Google, and Google will (if applicable) refund the purchase price for the GooglePlay-Sourced Software to you (to the maximum extent permitted by applicable law). Google will have no other obligation or liability whatsoever with respect to the GooglePlay-Sourced Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms and any law applicable to us as the provider of the GooglePlay-Sourced Software.
You acknowledge that Google is not responsible for addressing any claims you or any third party have relating to the GooglePlay-Sourced Software or your possession and/or use of the GooglePlay-Sourced Software and all such claims are governed solely by these Terms and any law applicable to Cashbake Rewards.
You and Cashbake Rewards acknowledge and agree that Google and Google’s subsidiaries are third party beneficiaries of these Terms and have the right to rely on these Terms as it relates to your license of the GooglePlay-Sourced Software.
You agree that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and you are not listed on any U.S. Government list of prohibited or restricted parties.
Messaging and Push Notifications
As part of the Services we provide, you may receive push notifications, local client notifications, text messages, pictures messages, alerts, emails, advertisements, promotions or other types of messages directly sent to you outside or inside the Application (“Push Messages”). You have control over the Push Messages settings, and can opt in or out of these Push Messages through the Services or through your Devices’ operating system (with the possible exception of infrequent, important service announcements and administrative messages). Please be aware that messaging fees may apply depending on the plan you have with your Network Provider.
For calls or text messages to the phone number you provide, by agreeing to these Terms you authorise us to send texts or calls to your phone. We have no intention of ever spamming you with unwanted messages and, as noted above, you are not required to provide this consent as a condition to using the Services and may opt out.
For notifications to other Devices, by agreeing to these Terms you authorise Cashbake to send such notifications to the specific Device. Again, we have no intention of ever spamming you with unwanted notifications and, again, you are not required to provide this consent as a condition to using the Services and may opt out.
We may offer you the opportunity to invite your friends or contacts to download the Application and enjoy the Services. If you click to invite one or more of your friends or contacts using text messaging (SMS), Facebook or Twitter we may suggest content for the message/status/tweet/post. You can edit that suggested content, and if you choose to send such message/status/tweet/post those messages will be sent from the applicable functionality on your Device and we will not be responsible for any problems associated with the functionality of sharing such content from your Device. If you do choose to send such invitations, you represent to us that the recipients of such invitations have consented to receive such messages from you, and that those recipients do not consider such messages unwanted or unsolicited. In addition you confirm that all content included on such messages and notifications will comply with these Terms, in particular you confirm all images, sounds, text or other information you submit or share will meet the terms detailed in the Rules of Acceptable Use and User Content (as set out below).
Once you use the Services through the Application, you will have the ability to earn Rewards in a variety of ways (as indicated in the Application). You are responsible for ensuring that Rewards are properly credited, and you should check your Account regularly.
You may not combine or transfer Rewards with other persons and any trading of Rewards (including but not limited to selling for money and/or other goods and/or other services) via any method will result in your (and any other User included) disqualification from the Platform and forfeiture of all Rewards in your (and their) account. You may only apply a Cashbake Reward to your own bank account in accordance with these Terms, and again, any trading and or transfers of Cashbake Rewards not completed in accordance with these Terms, and/or for any commercial (or other) benefit to you (including but not limited to selling for money and/or other goods and/or other services) via any method will result in your (and any other User included) disqualification from the Platform and forfeiture of all Rewards and/or Cashbake Rewards in your (and their) account.
We reserve the right to change, add or remove the methods by which users can earn Rewards and earn and redeem Cashback Rewards, for any reason and without notice to you, in our sole discretion and at any time.
If you believe that Rewards were not properly accrued to your Account, please notify us by using the “Contact Us” form on our website/Application within 30 days of when you think the error occurred. Please allow 30 days for any claims to be researched and corrected as needed. Our determination will be final. Unfortunately we cannot guarantee that Rewards you believe should have been accrued can be credited to you later, if we cannot determine the action you took on the Application or at a participating Merchant’s store or website (including social media sites). Among other reasons, technical problems with a scanning system or verification of transaction information may result in your action not being detected or verified accurately by the Application. While we try to prevent that from happening, neither we nor our affiliates and/or business partners can be held liable for your inability to accrue Rewards in such event.
We do not accept any responsibility or liability for any loss or damage you may incur:
for any loss of revenue, business, anticipated savings or profits;
any indirect, special or consequential loss, damage or other claims, howsoever caused or arising;
resulting from any transaction via the site with any retailer;
in connection with the accuracy or content of any reviews of products or services displayed on our Site or on any other website that you may access via our Site;
arising from an inability to access our site, from any use of the site or from reliance on the data transmitted using the Site where such losses or damages are caused by any event beyond our reasonable control including as a result of the nature of electronic transmission of data over the internet;
Where we are found to be liable to you, our total liability (regardless of how many claims are brought) shall be the total value of any Cashback you received during the previous 12 month period from when a claim is brought.
In the event we do not receive the expected commission for a transaction for whatever reason, we will not be liable to pay the relevant Cashback to you.
You can make a Cashback claim using the mobile app.
Our Cashbake Rewards programme lets you associate one of your credit or debit cards issued from certain card networks, stores or card issuers (each, a “Card”) with your Account using the Application, so you can be eligible to receive Rewards when you use that Card at a participating Restaurants, Bars or Merchant for certain qualifying purchases (“Card Rewards”). If you choose to associate a Card with your Account, we will direct you to a secure site operated by our partner “Nordigen Solutions” (registration No.40103982535), a limited liability company registered under laws of the Republic of Latvia (hereinafter - Nordigen),where you will be required to provide your Card information and agree, that certain transaction information from your associated Card can be shared with us as well as other Card network or issuer-specific terms and conditions, as applicable. We will use the information provided by a Card network or issuer solely to enable your participation in the Cashbake Rewards platform by enabling redemption of offers from participating Restaurants, Bars or Merchants, sharing return information with participating Restaurants, Bars or Merchants to enable us to validate offer eligibility, award Points and/or Rewards and provide aggregated and anonymised reporting to the applicable participating Restaurants, Bars or Merchants, and for no other purpose. We, and each Card network or issuer, will not be responsible for any errors or mistakes associated with that secure site and we will only store your card number in accordance with these Terms and for the sole purpose of continued ability to participate in the Cashbake Rewards programme. The Card network or issuer will register your Card on our behalf and will provide a non-Card number identifier to us that relates to your associated Card. Card networks and issuers’ only role in Cashbake Rewards programme is to provide data from your associated Card to enable your participation in Cashbake Rewards programme. Once you have associated a Card with Cashbake programme, you may remove the association at any time through the Application, however the Card network or issuer may still continue to deliver to us information about your returns at participating Restaurants, Bars or Merchants for a limited period of time after the association has been removed to use solely for the above purposes. You may only associate a Card with your Account if you are a registered user of the Application who also has a valid German phone number associated with your Account. Card Rewards may not be used until a certain time period (for example, for statutory and other return policies associated with that participating Merchant) has expired. Typically this is between 30 and 45 days (or other statutory or other limits or expiries placed on the specific goods or services from time to time). If you make a return, the transaction is invalidated, disputed, or does not settle for any reason, then some or all pending Rewards will be removed from your Account, as determined and at our sole discretion. If you make a return for cash, store credit or credit to a different credit card, we may still need to take away some or all of your pending Rewards accordingly. We and the Card networks and issuers are not in any way liable for your use of the Card at a participating Merchant or elsewhere, any issues you might have with the participating Restaurants, Bars or Merchants or the Card issuer, or any returns or attempted returns at the participating Restaurants, Bars or Merchants. Unfortunately, we and the Card networks and issuers cannot be liable for any errors or omissions in awarding the Rewards for a number of reasons, including because we cannot control the accuracy of the information we may receive from a participating Restaurants, Bars or Merchants.
When you register a payment card in connection with transaction monitoring, you authorise Cashbake UG will seek your consent to collect, process and share with its partners, as well as Visa, MasterCard, Amex and other necessary payment service providers (Payment Service Providers) your payment card information. We may not be able to provide our Services to you if you do not give your consent to such use of your personal data at the time of registration.
You may opt-out of transaction monitoring on the payment card(s) you have registered at any time by removing your payment card from your account. You can do this via the mobile application or via the website.
Rewards can’t be earned on transactions made through:
Apple Pay, Android Pay and Samsung Pay
Wallet providers including PayPal and YoYo Wallet
Retailer store cards
Cards not bearing the Visa or MasterCard/Maestro symbols
Redeeming Cashbake Rewards
You may only redeem Cashbake rewards listed in the Rewards section of the Application. To redeem, click on the dedicated part in the menu and follow instructions.The application of an Cashbake Reward is carried out directly by us. We redeem your reward in a form of payout to your connected bank account, which in usual circumstances should be completed within 48 hours, however, we shall not be liable for any delay in such completion as (and as detailed previously in these Terms), technology can present faults, issues and delays. Any communication which is detailed as being necessary to being sent to or applied to a particular bank account will be to the bank account provided. You are responsible for maintaining the accuracy of your contact information in your Account. We may modify the list of Cashbake Rewards periodically, and reserve the right to modify the values and number of Rewards required for redemption of the Cashbake Rewards at any time for any reason. We are the supplier of the Cashbake Rewards, and any issue which you may have with the Cashbake Rewards or the redemption process should be made in the first instance to us at email@example.com. We will not however be responsible for the actions of the banks, card issuers or any other instutution invlilved.
In many cases, but not guaranteed, rewards are paid out in the form of bank transfers to your connected bank account. Subject to reaching the applicable level, Rewards can be used as soon as they are reflected in your Account balance or may be paid out automatically by the platform to your bank account or may be accrued over time for later use prior to expiration or forfeiture, or termination of the Platform. Some Cashbake Rewards may require additional time before they can be fulfilled. Rewards are not your property and have no cash value whatsoever and may only be redeemed for Cashbake Rewards offered on the Platform. Rewards earned are not your property and cannot be sold, transferred, or assigned. Rewards may be revoked at any time by us in accordance with these Terms. All redemptions of Rewards for Cashbake Rewards are final. Once you have applied a particular Cashbake Reward in accordance with these Terms (and always in accordance with applicable laws) you shall not be able to claim any refund, exchange and other issue regarding the redeemed Cashbake Reward. Restrictions may apply to certain Cashbake Rewards. Restaurants, Bars, Merchants and Service Providers participating on the Application are subject to change at any time. You are responsible for the payment of any applicable taxes that may result from Cashbake Rewards received as part of the Platform.
All Cashbake Rewards are provided “as is” without warranty of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose or non-infringement.
Rewards redeemed to your card can take up to 5 days to appear.
The use of the Services and the Application is currently made available to users free of charge; however, while it is not currently intended, we reserve the right to charge a fee for using the Application and associated Services at any time. If we begin charging a fee for your continued access to the Application and associated Services, we will aim to give you at least 14 days prior notice so you can opt out of the Services and uninstall the Application. If you choose to opt out of the Services, we may forfeit any or all Points and/or Rewards in your Account after the prior notice period. We may, at any time, and in any event not more than once per year, deduct 250 Points from your Account for account and other administration purposes, and we will not be liable to you for this loss of Points as a result of our right in accordance with these Terms.
Rules of Acceptable Use
In addition to the other requirements within these Terms, this section describes specific rules that apply to your use of the Application and the associated Services (“ Rules of Acceptable Use”).
When using the Application and associated Services you must not:
circumvent, disable or otherwise interfere with any security related features of the Application or Services that prevent or restrict use or copying of the content accessible via the Platform;
use the Platform for any commercial purpose;
use the Application or any Services if we have suspended or banned you from using it;
create more than one Account on the Application (however, you may connect all your social networks’ accounts, that we support, to your Account on the Application), give any false or misleading information in your Account details, impersonate any other person, misrepresent your identity, or falsely give the impression that your User Content comes from someone else;
modify, interfere, intercept, disrupt or hack the Application or Services, misuse the Application or Services by knowingly introducing viruses, trojans, worms, logic bombs or other material which would harm the Application or any of the Services or any user of the Application or Service’s own equipment, send any junk, spam or repetitive messages, collect any data from the Application and Services other than in accordance with these Terms, or engage in any illegal or unlawful conduct;
misuse the Application or Services to increase the number of Points and/or Rewards or Cashbake Rewards you have (or any other user has) obtained or otherwise seek to alter your (or any other user’s) eligibility for any such Points and/or Rewards or Cashbake Rewards or unfairly or unlawfully interfere with, distort, undermine or manipulate the Points, ultimately leading to the collection and application of the Rewards (Rewards When You Shop, Rewards When You Scan, Rewards When You Share or other) or Cashbake Rewards system;
submit or contribute any User Content (including comments and descriptions) that contains nudity or violence or is abusive, threatening, obscene, misleading, untrue or offensive;
submit or contribute any User Content without the permission of the content owner or otherwise infringe the copyright, trademark or other rights of third parties or submit or contribute any information or commentary about another person without that person’s permission.
Failure to comply with these Rules of Acceptable Use constitutes a serious breach of this Agreement/these Terms, and may result in us, the Merchant’s and/or the Network Provider’s taking all or any of the following actions (with or without notice):
the forfeiting of any Points and/or Rewards and/or Cashbake Rewards awarded to you;
immediate, temporary or permanent withdrawal of your right to use the Application;
immediate, temporary or permanent removal of any User Content;
issuing of a warning to you;
legal action against you including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
These responses detailed above are not limited, and we and such other parties may take any other action we reasonably deem appropriate.
Forfeiture of Rewards for Inactivity
We may deem your account inactive if you have not actively used the application for 180 days or more. Once your account is deemed inactive, any or all rewards and/or pending rewards within your account may be forfeited at any time, without notice and at our sole discretion, and we may terminate the account.
If rewards are not used or redeemed within 180 days or more after they are awarded, you may be subject to a forfeiture of all such rewards, at our sole discretion.
Termination and Cancellation
You may terminate your Account at any time and for any reason by deleting your Account via the Application or by sending us an email notice with the subject line “please cancel my Cashbake Rewards membership” to firstname.lastname@example.org and requesting to be removed from the Platform. By cancelling your membership, the account registered to you will be terminated and may no longer be accessible, and all Points and/or Rewards will immediately be forfeited. Any termination request will be handled within 30 days of receipt of such a request by us. Any suspension, termination or cancellation will not affect your obligations to us under this Agreement and these Terms (including but not limited to ownership, indemnification and limitation of liability), which are intended to survive such suspension, termination or cancellation.
We may immediately terminate your Account or suspend your access to the Application and associated Services and remove any material (including any User Content provided by you) from the Services or our servers, in the event that you breach these Terms or for any other improper conduct, at our sole discretion and without prior notice to you. As a result of any such termination, we may disqualify you from future participation in our programs and services (whether at present available or in the future). We also reserve the right to terminate your Account or suspend your access to the Application and associated Services at any time and for any reason, including but not limited to the need to conduct maintenance or if we discontinue any part of the Services.
Upon termination, all licenses and other rights granted to you under these Terms will immediately cease, and you will forfeit all Points and/or Rewards accrued. We will not be liable to you or any other person for termination of your Account or suspension of your access to the Services. Upon any termination or suspension, any information (including User Content) that you have submitted to the Services may no longer be accessed by you to the extent permitted by applicable law. Furthermore, we will have no obligation to maintain any information stored in our database related to your Account or to forward any information to you or any other person unless it is required to be provided in accordance with all and any applicable laws or regulations.
Third Party Services, Websites or Resources
The Application and associated Services may contain content or services provided by third parties and/or links to third party services, websites or resources. We are not responsible or liable for the availability, accuracy, functionality, adherence to third party policies or our policies, or the legality of, and we do not endorse, such websites, services or resources or the content, products, or services on or available from such websites or resources. You are solely responsible for and assume all risk arising from your use of any such websites, services or resources.
Reliance on Information Posted
Commentary and other materials posted on our Application are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Application, or by anyone who may be informed of any of its contents. We will not be responsible or liable to any third party for the content or accuracy of any materials posted by you or any other users of our Application.
Applicable laws require that some of the information or communications we send to you should be in writing. When using our Application and associated Services, you accept that communication will be mainly electronic. We will contact you by e-mail, text message (SMS) or provide you with information by posting notices on our Application. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Your use of the Platform is at your sole discretion and risk. We will not be responsible (to the extent we are able to do so by law), for any harm to your computer or Device, loss of data, personal injury, property damage, or other harm that results from your use of the Services and/or Application. Due to the nature of the Internet and technology, the Services are provided on an “as available” and “as is” basis, and as such we do not make any warranties or promises: (i) regarding the security, accuracy, reliability, timeliness and performance of the Services; or (ii) that the Services and/or Application will be error-free or that any errors will be corrected. We will not be liable, and you are solely responsible, for any access or usage charges charged by your wireless carrier/Network Provider related to any Device that you use to access or use the Application or Services.
We are not responsible for (i) incorrect or inaccurate transcription of information, (ii) problems related to any of the equipment or software associated with the Services or Application or used by you, (iii) human error outside our reasonable control, (iv) any interruption, deletion, omission, degradation, defect, or line failure of any telephone network or electronic transmission, or (v) problems relating to inability to access an Application or the Services.
We DISCLAIM (to the maximum extent permitted by applicable law) all liability for any technical failures or errors of, on, or connected to the Services and/or Application, including but not limited to Push Messages and Notifications sent erroneously due to technical failures or errors. We will use reasonable efforts to correct any such failures within a reasonable period upon discovering them or being informed about them. If you think you have received Push Messages or Notifications in error or experienced other technical failures, please contact us immediately.
Nothing in these Terms shall limit or exclude our liability for:
death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable)
fraud or fraudulent misrepresentation
any other matter in respect of which it would be unlawful pursuant to German Law for us to exclude or restrict liability.
In addition we will never be responsible for any loss and/or damage which is not reasonably foreseeable.
If you would like information about your legal rights you should contact your local trading standards or citizens advice bureau.
You agree to defend, indemnify, and hold us, our officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation all reasonable legal fees and costs, arising out of or in any way connected with (i) your access to or use of the Application or Services; (ii) your breach of this Agreement and/or your breach/violation of these Terms, including without limitation any representations made herein; or (iii) your breach/violation of any third party right, including without limitation any intellectual property right, or publicity, confidentiality, property or privacy right.
Changes to these Terms and other documents
We may revise these Terms from time to time but the most current version will always be at:
If you have a dispute with us relating to this Agreement, the Application and/or associated Services, then, in the first instance, please contact us at email@example.com and we will attempt to resolve the dispute informally and within a reasonable timeframe. In the unlikely event that we are not been able to resolve a dispute informally within a reasonable timeframe, we will discuss and agree with you the most effective way of resolving the dispute, and further, before any legal action is taken, we urge you to comply with any and all Pre-Action Protocols to save time, effort and ultimate cost/loss.
Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation): (i) strikes, lock-outs or other industrial action; (ii) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; (iii) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; (iv) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; (v) impossibility of the use of public or private telecommunications networks; (vi) the acts, decrees, legislation, regulations or restrictions of any government; and (vii) pandemic or epidemic. Our performance of obligations is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.
If we fail to insist upon strict performance of any of your obligations under this Agreement or these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us of any of these Terms will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
If any court or competent authority decides that any of the provisions of this Agreement or these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
Governing Law and jurisdiction
This Agreement and these Terms and any dispute or claim arising out of or in connection with this Agreement and these Terms or their subject matter or formation (including non-contractual disputes or claims) will be governed by German law. Any dispute or claim arising out of or in connection with such Agreement or Terms or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of Germany.
Contact, Feedback and Complaints
In all instances please use the details and contact information available at https://www.cashbake.io
Other and Acceptance
You should print a copy of these Terms for future reference.
You will be deemed to accept these Terms on completion of the creation of an Account. Please understand that if, at any time, you refuse to accept these Terms, you will not be able to use the Application or any associated Services.